Welcome to TK Modhemian, babes! We're thrilled to have you as part of our TK Tribe, where style, adventure, and self-care collide. To ensure a smooth and enjoyable experience for everyone, we've put together some policies. Take a moment to familiarize yourself with them, and if you have any questions, don't hesitate to reach out to our TK Team.
Ordering & Shipping:
- Placing Orders: To snag your favorite Modhem treasures, simply browse our online store and add items to your cart. When you're ready, proceed to checkout like the fabulous boss babe you are!
- Shipping Times: We'll work our magic to get your order out the door within 1-3 business days. Delivery times may vary, but we'll keep you updated every step of the way.
- International Shipping: Calling all globe-trotting babes! We ship internationally, but please note that additional customs fees or taxes may apply. Keep your eyes peeled for any extra charges during checkout.
Returns & Exchanges:
- Your Satisfaction: We want you to feel like a goddess in your Modhemian finds. If for any reason you're not thrilled with your purchase, reach out to our TK Team within 7 days of receiving your order, and we'll find a solution that'll make your heart sing.
- Eligibility: To be eligible for a return or exchange, items must be in their original condition, with tags intact and have distinct TKM error reasoning for return. Please note that intimate items like swimwear and earrings are non-returnable for hygienic reasons and we do not return/exchange custom items...for obvious reasons. "Custom" covers many things but specifically engraved such as our journals and graphic tees that we pull the design and your size/color of clothing to professionally apply it to.
- Return Process: Follow the return instructions provided by our TK Team, usually found within your package or you can receive by sending an email to our support team. Once we receive and inspect your return, we'll issue a refund or send out an exchange faster than you can say "Modhemian Bliss." Return or Exchange shipping is at cost of the customers and TKM will be responsible for cost to send back out said replacements. The process for Returns + Exchanges varies but shall be completed by TKM within 30 business days from the date of proven receipt of items in question.
Privacy & Security:
- Data Protection: We value your privacy and take the security of your personal information seriously. Rest assured that any data you provide is treated with utmost care and never shared with third parties without your consent.
- Communications: By joining our TK Tribe, you agree to receive occasional newsletters and updates from us. We promise not to overwhelm your inbox and always provide an easy opt-out option if you ever need a breather.
- Secure Transactions: Our website utilizes industry-standard encryption to protect your payment information. So go ahead and treat yourself without worrying about prying eyes!
- TK Tribe Love: Our TK Tribe is all about spreading love, positivity, and support. We encourage respectful and inclusive discussions within our community. Embrace your fellow babes' uniqueness and celebrate diversity.
- No Drama Zone: We strive to maintain a drama-free environment, so please refrain from engaging in personal attacks, hate speech, or any form of harassment. Let's lift each other up, not tear each other down.
- Intellectual Property: We respect the creativity of others and expect our TK Tribe to do the same. Please refrain from sharing or using copyrighted material without proper permission. Let's keep our vibes original and authentic.
Please note that these policies are subject to change. We'll do our best to keep you informed of any updates, so check back occasionally for the latest scoop.
Thank you for being a part of our TK Modhemian journey. We're here to make your Modhemian dreams come true, so don't hesitate to reach out to our TK Team if you need assistance or simply want to share your excitement. Now go ahead, explore, and unleash your inner goddess!
With love and wanderlust,
The TK Team